By paying the deposit you agree to the following terms: Your booking is confirmed, and the chalet shall be made available for your arrival (from 4pm) on arrival date. The remaining 70% is to be paid a minimum of 3 months prior to arrival. If it is not paid, the booking is deemed void (we will of course remind you beforehand). In the event of cancellation by the host, in normal cases, the full amount is to be returned to the guest. In the event of cancellation by the guest, the deposit can be kept by the host. If the cancellation is within 3 months of arrival (after having received the full amount), then it remains the decision of the host as to whether any of these monies are to be returned. Note: We have written the above to protect ourselves from non-serious bookings - but truth be told, in 10 years of running DMG a 30% deposit from a cancelling guest was never even once withheld and we will keepthis tradition! We have always given the money back or found dates where it does work for everyone. We're fair because we know that our guests want to come, and will come if they can! All we ask for in return is that the guest informs us as soon as they are thinking of cancelling - so that we can run through options and it gives me the best chance of finding new guests if the cancellation happens. In any event - we will find something that works out!